Help Center / Support

General Support

Live Chat Support: Get instant help from our team Mon–Fri, 9AM to 7PM GMT.
Email Support: Response within 24 hours for all ticket inquiries.
Helpdesk Portal: Submit support tickets, track status, and attach screenshots.

Top Questions Answered

How do I cancel or pause my subscription?
Can I migrate my store from Shopify or WooCommerce?
Is there a mobile app for order management?
How to connect my domain to the store?
What plugins or apps are available?

Live Assistance

Book a 1:1 Setup Call: New merchants can request a 30-minute onboarding session.
Webinars & Live Demos: Weekly events for product walkthroughs and Q&A.

Community Support

User Forums: Engage with fellow sellers, share best practices.
Feature Requests: Vote on or suggest new features directly in our roadmap.

Billing & Payments

Where can I view and download my invoices?
How do I update my payment method?
Do you support international currencies?
What happens if my payment fails?

Account Management

How do I change my login email or password?
Can I set up two-factor authentication?
How do I delete or deactivate my account?
Can I manage multiple stores under one account?

Integrations & Plugins

How do I connect with Google Analytics or Facebook Pixel?
What third-party apps are compatible?
Can I use Zapier to automate tasks?
Are custom integrations supported via API?

Troubleshooting Tips

What to do if my site is down?
Why is my image not displaying properly?
How do I clear cache or resolve loading issues?
What browser settings can affect performance?

Contact Us Directly

Email: info@bhogi.in
Phone: +91 9966134419
Live Chat: Available weekdays during business hours.
Head Office:Hyderabad, India

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